Domestic Shipping and Delivery Policy
We are happy to offer our Domestic customers shipping to all governments of Egypt.
Shimo Shops deals and discounts do not apply to shipping.
We cannot ship single orders to multiple addresses; you may ship to multiple addresses by placing a separate order for each shipping address.
Domestic Processing and shipping rates Fee:
The Domestic Processing Fee includes all taxes, duties, and related administrative expenses to ship the goods to your location. You will not be responsible for any additional charges upon delivery.
The shipping rates will be calculated according to the shipping speed (standard/express), number of items purchased, item weight, and the destination location/region.
In case of` the merchandise ships in multiple shipments you will see multiple charges because there will be a separate charge for each individual shipment. The total of the charges for all the shipments will be equal to the total for the entire order
Processing Time:
Processing time usually takes about 5 days from time order was placed. (Processing does NOT mean shipping time; we are referring to time to pack your order)
Orders placed on the weekends and major Egypt’s holidays are processed from Sunday to Thursday from 9am till 5pm. Orders are not processed on weekends and major Egypt’s holidays, so they are processed and shipped on the next business days.
As soon as your order is processed, an order confirmation email with your order information and tracking number is sent to the customer’s email.
Please make sure to track your item using the tracking number provided to you – as we are NOT responsible for any lost or stolen packages. If your package has been lost or stolen please contact us for further assistance and provide your tracking information.
Shipping Time:
As soon as your order is shipped, you will receive an e-mail inform you that your order was shipped.
Shimo Shops aims to deliver all orders of Cairo and Giza within 4 business days, while we aim to deliver orders of all other governorates of Egypt within 10 business days (pending on destination). Sometimes it may take a bit longer specially during sale periods so you will be informed by the time limit through the process of the product reservation unless otherwise stated on the Site.
Please note: We try our best to deliver your items during the estimated time frame, but delivery dates are not guaranteed
Orders placed on the weekends and major Egypt’s holidays are processed from Sunday to Thursday from 9am till 5pm. Orders are not processed on weekends and major Egypt’s holidays, so they are processed and shipped on the next business days.
International Shipping and Delivery Policy
We are happy to offer our international customers worldwide shipping.
Shimo Shops deals and discounts do not apply to shipping.
Due to some import restrictions, certain items may need to be removed during checkout, as they are ineligible for international shipping. if your order contains these products, you will be notified at that time.
We cannot ship single international orders to multiple addresses; you may ship to multiple addresses by placing a separate order for each shipping address
International Processing and shipping rates Fee:
The international processing and shipping fee includes all taxes, duties, and related administrative expenses to ship the goods to your location. You will not be responsible for any additional charges upon delivery.
The shipping rates will be calculated according to the shipping speed (standard/express), number of items purchased, item weight, and the destination location/region.
In case of` the merchandise ships in multiple shipments you will see multiple charges because there will be a separate charge for each individual shipment. The total of the charges for all the shipments will be equal to the total for the entire order
Processing Time:
Processing time usually takes about 5 days from time order was placed. (Processing does NOT mean shipping time, we are referring to time to pack your order)
Orders placed on the weekends and major Egypt’s holidays are processed from Sunday to Thursday from 9am till 5pm. Orders are not processed on weekends and major Egypt’s holidays, so they are processed and shipped on the next business days.
As soon as your order is processed, an order confirmation email with your order information and tracking number is sent to the customer’s email
Please make sure to track your item using the tracking number provided to you – as we are NOT responsible for any lost or stolen packages. If your package has been lost or stolen please contact us for further assistance and provide your tracking information.
Shipping Time:
As soon as your order is shipped, you will receive an e-mail inform you that your order was shipped.
Shimo Shops aims to deliver all orders within 15 working days (pending on destination). Sometimes it may take a bit longer specially during sale periods so you will be informed by the time limit through the process of the product reservation unless otherwise stated on the Site.
Please note:
- We try our best to deliver your items during the estimated time frame, but delivery dates are not guaranteed
- Because we care about your order, courier won’t be able to let you check the order while delivering it to you. You would have to receive your order from the courier and pay the required amount then you can request a return within 14 days and get a full refund.
Please note:
- We try our best to deliver your items during the estimated time frame, but delivery dates are not guaranteed
- Because we care about your order, courier won’t be able to let you check the order while delivering it to you. You would have to receive your order from the courier and pay the required amount then you can request a return within 14 days and get a full refund.