If you have any complaints about our services, kindly notify the customer service immediately by phone or by e-mail at complaints@shimoshops.com. Within three business days of receiving a complaint you will be contacted by telephone, or email that we have received your complaint. Within 10 calendar days we will provide a written notification of the results of your inquiry and the resolution. If you feel that your problem persists or you are still not satisfied with Shimo Shops services you must E-mail us at manager@shimoshops.com

Shimo Shops reserves the right to change the Site, its Content or these Terms and Conditions at any time with or without notice to you. So using the site after we make any changes to these Terms and conditions constitutes your agreement to those changes.

Unless otherwise indicated, All intellectual property rights, whether registered or unregistered, in this Site, and all contents and materials on this site (including but not limited to, all photos and images, logos, all text, video and audio, music, sound, designs, illustrations, formats and all software (collectively, “Contents”) are the exclusive property of shimoshops and intended for personal and non-commercial use only. The entire contents of the Site also are protected by copyright as a collective work under Egyptian copyright laws and international conventions.

No right, title or interest in our contents is transferred to you as a result of your use of shimoshops.com. This is a limited license that All contents are provided by shimoshops as a service to its visitors and customers to be used for the personal informational purposes and non-commercial use only, however that (a) you do not use contents for any commercial or competitive purposes (b) you do not provide the contents or materials to any third party. (c) you do not publish, copy, modify, display, post, or otherwise exploit any of our contents without our prior written permission.

Users of shimoshops.com agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of shimoshops.com or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Shimo Shops on this Site and other than generally available third party web browsers (e.g., Microsoft Explorer).

Users of shimoshops.com are forbidden from violating or attempting to violate the security of our Site, including, without limitation, (a) attempting to scan, probe, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (b) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (c) sending unsolicited email, including promotions and/or advertising of products or services; or (d) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Shimoshops.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

Anything that is submitted and/or offered in connection with your use of shimoshops.com (including but without limitation) comments, suggestions, questions, reviews, postcards, ideas and feedback (collectively, “Submissions”) shall be and remain our sole and exclusive property and shall not be returned to you.

In addition to the rights applicable to any Submission, Shimo Shops will reserve the right to use the name that you submit, in connection with your review, comment, or other content in our commercial purposes or otherwise. So if you do not like to assign your Submissions to us, we ask that you not send us any of these submissions.

Shimo Shops may, but shall not be obligated to, (a) remove or edit any Submissions. (b) Maintain any submissions in confidence. (c) Respond to any user Submissions. (d) Pay to any user any compensation for any Submissions.

The user of shimshops.com shall remain solely responsible for the content of any Submissions that he/she makes on our site, the user of our site shall not submit any Submissions contain unlawful, abusive or obscene material.

The user of our site shall not submit any Submissions
will violate any right of any third party such as personal or proprietary right(s), copyright, trademark, and privacy.

Shimo Shops may at any time, in its sole discretion, discontinue the Services or may prevent your use of the Services on our site, with or without notice to you. You agree that you do not have any rights in the Services, and Shimo Shops will have no liability to you if the Services are discontinued, or your ability to access the Services or any content you may have posted on the site is terminated. In the case of a violation of these terms and conditions, we have the right to seek all remedies available by law and in equity.

SHIMO SHOPS provides this site on an “as is” and “as available” basis. Shimo Shops makes no warranties or representations of any type, express or implied, as to Shimo Shops operation of the information, content, materials, or products included on Shimo Shops site. To the full extent permissible by applicable law, Shimo Shops disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, Shimo Shops disclaims any and all warranties, express or implied, for any merchandise offered on Shimo Shops site. You acknowledge, by your use of Shimo Shops site, that your use of Shimo Shops site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item. This disclaimer constitutes an essential part of this agreement.

Under no circumstances, Shimo Shops accepts no liability for any direct or indirect damage arising out of using of our site or any information contained therein, or inability to use our site (including, without limitation), loss of data, accuracy of results, or computer failure or malfunction.

Under no circumstances, Shimo Shops accepts no liability for any damages result from (including but not limited to) destruction, communications line failure, acts of god, or damages of any nature.

while Shimo Shops uses reasonable efforts to ensure the security of our site and it is free of errors, and viruses, all users should be aware that they use the site and its content at their own risk, and they are advised to take responsibility for their own security, that of their personal details and their computers.

The user of shimoshops.com needs to create an account In order to get some of the Services and facilities on our Site, this Account will contain certain personal data and Payment Information that may vary based upon your use of shimoshops.com as we may not require payment information until you wish to make a purchase. By continuing to use shimoshops.com you represent and warrant the follow: (a) your creation of an Account is further affirmation of your representation and warranty. (b) All information you submit is accurate and truthful; (c) You will keep this information accurate and up-to-date. (d) You have permission to submit Payment Information where permission may be required.

Please do not share your Account details, particularly your username and password. Shimo Shops accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your Internet browser.

In case that you have reason to believe your Account details have been obtained by another without consent, you should contact shimoshoops.com immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending.

Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorized provision commences prior to your notifying us of the unauthorized nature of the order or payment, Shimo Shops accepts no liability or responsibility and you should make contact with the third party service provider detailed in the Purchase Information.

Either shimoshops.com or you may terminate your Account. In case that Shimoshops.com terminates your Account, you will be notified by email and an explanation for the termination will be provided. In case that your Account is terminated, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence. Shimoshops.com reserves also the right to terminate your account without giving reasons.

1. You have agreed to receive Shimo Shops Purchase Alerts, e-mails, and text messages to your mobile phone/device regarding the status of an order you are picking up at Shimo Shops  Your mobile number will be used to communicate with you by text message regarding the status of your order.  You must provide your mobile number with each new order to receive Shimo Shops Purchase Alerts regarding that specific order.

2. You understand and agree that the e-mails and text messages sent to your email and mobile phone/device may be generated using automated technology.  Your consent to receive text messages is not required to make a purchase.

3. All charges are billed by and payable to your mobile service provider.  Shimo Shops does not charge you for sending or receiving text messages.

4. Data obtained from you in connection with this e-mails and SMS service may include your e-mail, mobile phone number, your name, and other information you provide to us in connection with your order. We may use this information to contact you and to provide the services you request from us.

In case that you want STOP receiving these e-mails or SMS you can contact our customer service at customerservice@shimoshops.com

By accessing, browsing, and using our website and/or by placing your order and that means you acknowledge and agree to have read, understood, and accepted all of our terms and conditions and agree to abide by them. If you do not agree about these terms and conditions you must immediately stop using our site.

The agreement created by these Terms and Conditions is between you and shimoshops.com, as nothing in these Terms and Conditions shall confer any rights upon any third party.